How the Inquiry Form Works
On this page you'll find a simple form covering the key fields for an accurate quote. Please have the following information ready so we can respond quickly and precisely:
- Quantity — How many textiles do you need? If you're unsure, give a range (e.g. "150 to 200 pieces").
- Material and brand — Pick your preferred brand from the dropdown (Stanley/Stella, B&C, Fruit of the Loom, Hakro, Erima, etc.) or let us advise.
- Finishing technique — Screen print, digital print, embroidery, DTF, flex print, transfer? If unclear, describe your design (number of colours, size, position).
- Delivery date — When do you need the finished delivery? Even tight timing — we check express options.
- Logo upload — Upload your design file directly. Accepted formats are listed on file requirements. If you don't have a file yet, describe your idea — we design together.
- Contact details — Name, organisation, email, phone. We prefer email contact, phone on request.
Reply within 24 Hours on Every Inquiry
Our promise: every inquiry receives a reply within one working day — even if the final calculation takes longer. You always receive at least an acknowledgement with the named contact and the next step. For clear inquiries you immediately receive the full quote with:
- Unit price for the desired quantity including finishing
- Mock-up preview of your design on the chosen textile
- Binding delivery date
- Payment options (prepayment, invoice for businesses/clubs/schools, direct debit)
Named Contact — Not an Automated Bot
Unlike many competing offers, ShirtStore gives you a real person as your contact. Your account contact knows your project from start to finish and is available for re-orders, changes or special requests by email or phone.
This matters especially for multi-stage projects: a club planning kit for a full season, a school needing year-group shirts with individual nicknames per pupil, or a company re-ordering staff apparel quarterly. Instead of explaining everything from scratch each time, your contact has every specification on file.
Connected Service Building Blocks
Before you inquire, take a look at our supporting services:
- Sample service — Sample prints and fabric swatches before bulk orders. Confidence about look and feel.
- Delivery times — Standard, express, overnight. What's realistic when.
- File requirements — Which file formats we accept and how to prepare your logo optimally.